Eligible Returns
Returns or replacements are accepted for products that are damaged, defective, incorrect, incomplete, or have a manufacturing issue.
How to Request a Return
Contact our customer support within 2 days of receiving your order. Provide your order number and clear photos or a video showing the issue. Our team will review your request and guide you through the process.
Return Conditions
Products must be unused and in their original condition and packaging, where applicable. Items that have been used, modified, or damaged after delivery may not be eligible for return.
Refunds & Replacements
Once the returned product has been received and inspected, we will notify you whether your refund or replacement has been approved. Approved refunds will be processed through the original payment method or another agreed method.
Policy Exceptions
All return requests are reviewed individually. We reserve the right to reject requests that do not meet our return requirements.